At Palmen Auto Stores, we believe that exceptional automotive service starts with exceptional people. Our team of dedicated professionals across seven Wisconsin locations brings decades of combined experience, manufacturer certifications, and a genuine passion for helping customers find the perfect vehicle and keeping it running smoothly for years to come.

From our knowledgeable sales consultants who guide you through the car-buying journey, to our factory-certified technicians who treat your vehicle like their own, to our parts specialists who ensure you get exactly what you need—every member of the Palmen Auto Stores family is committed to delivering the outstanding service that has made us a trusted name throughout Kenosha and Racine.

What Makes the Palmen Team Special?

The difference between a good automotive experience and a great one often comes down to the people you work with. Here's what sets the Palmen Auto Stores team apart:

• Extensive Training and Certifications — Our team members undergo rigorous manufacturer training and maintain certifications from Chrysler, Dodge, Jeep, Ram, Cadillac, GMC, Buick, Kia, Fiat, and Alfa Romeo. This means you're working with professionals who truly understand your vehicle.
• Customer-First Philosophy — We don't work on commission-driven quotas or high-pressure tactics. Our team is evaluated on customer satisfaction, which means your happiness is always our top priority.
• Local Knowledge and Community Connection — Many of our team members are lifelong residents of southeastern Wisconsin. We're not just your dealership—we're your neighbors, and we care about the community we serve.
• Continuous Education — The automotive industry evolves rapidly, and so does our team's expertise. We invest heavily in ongoing education to ensure our staff stays current with the latest vehicle technologies and service techniques.
• Family Atmosphere — When you visit any Palmen location, you'll feel the difference that comes from a team that genuinely enjoys working together. Our positive workplace culture translates directly into better service for our customers.
• Accountability and Transparency — Every team member at Palmen Auto Stores stands behind their work. We believe in honest communication, transparent pricing, and taking personal responsibility for your satisfaction.

Our Team Departments

The Palmen Auto Stores team is organized into specialized departments, each focused on delivering excellence in their area of expertise:

Sales Team

Our sales consultants are experts in matching customers with the perfect vehicle for their lifestyle and budget. They're knowledgeable about every model we carry across all brands and are committed to making your car-buying experience enjoyable and pressure-free. Whether you're shopping for your first vehicle or upgrading to something new, our sales team guides you through every step with patience and expertise.

Finance Team

Securing the right financing shouldn't be stressful. Our finance professionals work with multiple lenders to find competitive rates and terms that fit your financial situation. They explain every option clearly, answer all your questions, and ensure you understand your financing before you sign anything.

Service Team

Our factory-certified technicians are the backbone of our service departments. With specialized training in their respective brands, they diagnose issues accurately and perform repairs efficiently using the latest diagnostic equipment and genuine OEM parts. Our service advisors act as your advocate, clearly communicating what your vehicle needs and providing transparent estimates.

Parts Team

Need a specific part? Our parts specialists have the knowledge and inventory access to get you exactly what you need, whether it's an OEM component for a repair or an accessory to enhance your vehicle. They can answer technical questions, verify compatibility, and even provide installation guidance for DIY projects.

Management Team

Behind every great dealership is strong leadership. Our management team sets the tone for customer service excellence across all seven locations. They're accessible, accountable, and committed to ensuring every customer interaction reflects the Palmen Auto Stores values of integrity, quality, and community.

Meet Our Team Members by Location

Each of our seven dealerships is staffed with dedicated professionals who are ready to serve you. Whether you're looking for a specific salesperson you've worked with before, want to schedule service with your favorite technician, or simply want to put faces to the names you've spoken with over the phone, we encourage you to visit your preferred location and meet the team in person.

Select your location below to learn more about the specific team members who are ready to assist you at each dealership. You'll find photos, biographies, specializations, and direct contact information for key team members across our network.